Gold Coast Youth Services

The Gen-Z’s Transition to Work (TtW) service generates opportunities for young people aged 15 to 21 to build on their skills and talents, and engage in the world of work. We will provide you with tailored activities, opportunities and personalised coaching. We will focus on developing your unique skills and talents, and helping you to achieve your employment and learning goals.

Our qualified staff will spend time with you to:

  • Develop a vision for your life – what is important to you and why
  • Identify your talents and skills, including areas that you would like to develop further
  • Connect with experts and people in the community who can help you with your goals (such as, employers, TAFE teachers, professionals, creative mentors, tutors and social networks)
  • Participate in real world opportunities (such as work tasters, work experience, mentoring)
  • Gain employment which is aligned with your goals and aspirations

The Deal

At Gen-Z Employment we focus on your existing skills and talents as opportunities to develop pathways to employment and education. We recognise your capacity to make decisions and will ask you to agree to the ‘Deal’, a type of agreement between you and the Transition to Work team. It lists your rights and responsibilities, and sets out what you can expect from participating in TtW and what we expect of you.


There are Four Phases in TtW, to ensure you are well prepared to engage in employment or education.

PHASE 1 may include:

  • Recognising the diverse skills, talent and knowledge you have developed in your life
  • Identifying any area you may need to work on, for example, a Language, Literacy and Numeracy assessment
  • Personal coaching sessions to identify your aspirations and support to access specialist services if necessary
  • Opportunities to participate in career exploration activities to help you explore what you want to be
  • Advice given on different jobs, industries and careers that match your strengths and skills, and links to places and people to find out more about these careers or jobs
  • A co-designed Job Plan to achieve your work and learning goals

PHASE 2 activities may include:

  • Interactive group workshops on a range of employability topics, delivered with the help of local employers, Vocational Education and Training (VET) trainers and other community members
  • One-on-one skill development with skilled volunteers and industry experts
  • Support to develop necessary foundation skills
  • Enrolment in accredited training in an area that interests you and that is linked to real jobs
  • Support to acquire practical skills, such as gaining your driver’s license

PHASE 3 opportunities may include:

  • Work tasters and training tasters
  • Work experience placements
  • Links to mentors and industry experts
  • Volunteering opportunities
  • Building your own ‘Address Book’ of professional contacts to achieve your employment goals
  • Assistance to gain a job, apprenticeship or traineeship

PHASE 4 when you have started a job or enrol in education, we could:

  • Provide you with ongoing support through face-to-face coaching, as well as support via phone and online to address any issues that may arise. This could include work issues with employers and managing workplace relationships
  • Assistance with other issues that may effect your motivation and work performance as well as any extra support for any learning issues
By the end of your time in TtW, you should have:
  • An employment and/or learning outcome that is matched to your strengths and talents.
  • A clear vision for what you want to achieve in your future and why
  • An Address Book of people and places that can help you to get there
  • Knowledge of how to navigate the world of work
  • Experience through real world Opportunities that you can add to your résumé